This one star is being generous. .. I have to continually call about my son's bus driver. .. she is either 10 or more minutes early or 10 or more minutes late.. I call and she is good for a couple weeks then it all goes back to the same. When their #2 rule on their website for the students is BE ON TIME.. I would think the drivers would have to follow this rule too!!! There is NO reason my son should have to go to the bus stop 20 minutes early everyday. .. I can see 5 minutes either way, but 10 or more?
I call and they say they have talked to her so many times about it. ..well she obviously doesn't care!
And very poor customer service I have been hung up on multiple times when I call and ask what is going on. Recently they decided to change the route and bus drivers with 3 weeks of school left. Didn't bother to inform parents just told the kids the day before that they would have a different driver.. 15 minutes difference on times ... I have had to call and ask where the bus is 4 times since this change because he either forgets to pick them up or kids would have been late for school. What a joke.
All USA
This one star is being generous. .. I have to continually call about my son's bus driver. .. she is either 10 or more minutes early or 10 or more minutes late.. I call and she is good for a couple weeks then it all goes back to the same. When their #2 rule on their website for the students is BE ON TIME.. I would think the drivers would have to follow this rule too!!! There is NO reason my son should have to go to the bus stop 20 minutes early everyday. .. I can see 5 minutes either way, but 10 or more? I call and they say they have talked to her so many times about it. ..well she obviously doesn't care! And very poor customer service I have been hung up on multiple times when I call and ask what is going on. Recently they decided to change the route and bus drivers with 3 weeks of school left. Didn't bother to inform parents just told the kids the day before that they would have a different driver.. 15 minutes difference on times ... I have had to call and ask where the bus is 4 times since this change because he either forgets to pick them up or kids would have been late for school. What a joke.