I opened a checking account here when I was a kid and have had it ever since (15 years later). Recently I had an accidental overdraft from an autodraft setup long ago which was entirely my mistake. However I was never directly notified of the overdraft resulting and a number of fees that had accumulated over time. They may have sent some letters to an old address however they never made it to me. Due to this they did refund about a third of the money which I appreciated. I know the bank is not required to notify someone of an overdraft, but I expected more from a local bank that I have used for 15 years with no prior problems. Essentially, in my experience with Anchor bank versus other banks like TCF you receive none of the advanced technology and convenience that national banks offer, in addition to not receiving any improved customer service or loyalty that might be expected from a local bank.
All USA
I opened a checking account here when I was a kid and have had it ever since (15 years later). Recently I had an accidental overdraft from an autodraft setup long ago which was entirely my mistake. However I was never directly notified of the overdraft resulting and a number of fees that had accumulated over time. They may have sent some letters to an old address however they never made it to me. Due to this they did refund about a third of the money which I appreciated. I know the bank is not required to notify someone of an overdraft, but I expected more from a local bank that I have used for 15 years with no prior problems. Essentially, in my experience with Anchor bank versus other banks like TCF you receive none of the advanced technology and convenience that national banks offer, in addition to not receiving any improved customer service or loyalty that might be expected from a local bank.