Experience was awful. Called in an order for wings. Went to pick it up......NO order. Thought I was wrong and that I called Crystal. They did not have my order. Called Roseville again. They again said NO order. I asked if they could look my order by phone number. They asked my name told them and they had it under a different name. They did NOT apologize or anything but I told them to forget the order. Worst service I have ever received!!!
Fast, friendly service. Good food. When I order for pickup from the app however, it has the oddest restrictions on pickup times and often the order hasn't been released to the kitchen by the time I get there, 40 minutes later. That is a corporate issue however, and a complete rewrite for speed and to not have the odd pickup windows would fix that.