Caribou Coffee

Rude was the short Hispanic woman that helped me. Got defensive bc my coffee wasn't what I ordered. Had to let her know I'm NOT the one then all of sudden wanna be nice. Before that she had attitude about remaking drink then asked for manager lol. This location should be shut down. It's a waste of people's time nd money. The drinks dont even taste the same at all nd I'm a fan I drink turtle mochas twice a day. I know!!

The woman working this passed Wednesday (8/23/17) was incredibly rude to my sister-in-law. It was her first time going into a caribou since she's not from the Midwest & tried ordering a Carmel macchiato. The women then yelled, "this isn't like Starbucks" didn't even try to suggest anything to her & dismissed her after she had blurted out the first caramel drink she saw on the menu. A little patience and some customer service could go a long way here.