Caribou Coffee

Terrible experience.. I had an order of 3 coffees, 1 coco and 2 pastries. It took about 10 minutes for the coffees to get done I waited there for another 10 minutes and still didn’t have my coco or pastries. Went up to the counter and kindly asked how much longer it would be to get the last few things I ordered. A kind man got my pastries but still no coco. I waited another 8 minutes and asked where my hot coco was. A woman told me it will be out in a minute. Five more people who were behind me got their drinks. I was livid so I left without my coco. Definitely won’t be going back there!