Jiffy Lube

10410 Excelsior Boulevard, Hopkins
Website: twincities.jiffylube.com
Phone: +1 952-938-6856

Categories: Car repair  Establishment 

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Reviews

1
Jun 22, 2018

Adam Birman

I have been getting lazy and enjoying the convenience of letting other people change my oil. Decided to switch to synthetic oil awhile back even though $50 to $60 for an oil change is expensive. I stop at Jiffy Lube for the first time last week and they wanted $115.95 for a synthetic oil change. They couldn't believe I pay $50 to $60 for an oil change everywhere else. They went into the sales pitch about how they wash your windows and vacuum your floor etc. I don't need to pay someone double to do that stuff because my car wash keeps my car very clean. I just wanted a quick oil change. I told them I would pass on the oil change and left. I went home and checked my receipts. I paid $64.26 for my last synthetic oil change at Firestone. This price includes $3 for washer fluid which ticks me off because I did not authorize that. I have a garage full of washer fluid. Anyway, I have been getting annoyed with my tires getting deflated to 30psi when the tires clearly say 51psi on them. I understand that is the max psi and there is some sticker on the inside of the door that states 32psi, but that sticker doesn't know what kind of tires are on the car, and 30 psi is WAY to low for 51psi tires! Every time I leave ANY garage, my low pressure light on the dash board is on. I then have to inflate the tires at home. In the past I have found my air filter disconnected, my valve caps not screwed on, lug nuts loose, and the oil filled only to the minimum level. I always tell every garage to not do this stuff and they do it anyway. I was recently told my air filter is dirty by a lube shop. I told them to leave it be because I have new air filters at home. I pulled my air filter out when I got home and it was perfectly clean! If someone wants to sell you an air filter, make them show you the dirty one or learn to do it yourself! Just be aware that EVERY lube shop is going to look for anything wrong with your car while it is there and Jiffy Lube is no different. Have you ever wondered why it takes 50 minutes to get your car back when they tell you it will take 30 minutes? I can change my oil in 19 minutes and I have none of the nice amenities of a lube shop. Because of Jiffy Lube's $115.95 oil change, all the dishonesty, and incompetence I have experience at all shops in the past, I am going back to changing my oil myself.

2
Feb 13, 2018

Sean Webb

This place is bad. The "lube tech" below in the pit drained the automatic transmission instead of the engine oil. How could you not tell a difference if this is all you do? They offered and flushed the transmission for free (which I didn't want anyways). Refilled my car with oil, way too much oil. Like at least 2-3 quarts to much. My guess is they didn't wait for it to settle in the pan and kept on adding, or they can't measure. Both are scary. If you weren't sure of something wouldn't you check twice and do it right once? I will be taking the car back and having them redo the oil quantity. Edit: Car had the correct amount of oil after all. +1 star


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