Keys Cafe & Bakery

Normally the eclectic surroundings, mom n pop feel, great service, and outstanding food does well in past visits. And never had a problem at the Larpenteur/Lexington location. However it must be new staff that made this a not so good trip with my family to this neighborhood spot. We seated ourselves as the sign stated and others were doing, waited over 15 minutes before I said hi to a passing server who circled back after a few minutes and asked "have you been helped?" We replied "no" and she said "hold on" and walked away. Handful of minutes later a different server came over to start us off. We ordered drinks and food. Drinks were supplied soon, but the food took over 30 minutes for breakfast and only the adults food. We waited another 10 minutes till our kids food arrived. Waffle was cold and the fix was apparently to put it back in the iron to crisp the outside and vaguely heat it. Eggs were either over cooked or extremely runny from what was ordered. Hash browns were burnt, and not just dark brown, black, oil, old grease, sitting in a corner of the grill burnt. We told our server and they shrugged and said "sorry about that." And dropped a bill a few minutes later. No more water refills, no anything else, no leftover containers for the edible remains. No mention of remaking them, discount on the bill, or a manager stopping by. Be a while till we give a try again.