Friendly service, but they scam you in service.
I was charged $58 at the dealership for a filter change, and after several people intimated that it was far too high of a cost I called over to another dealership, quoted $24 for the cost, part and installation included. So I called Mauer to get a cost, and sure enough, $25 part and installation included. I called them on charging me more than Double that, and they said someone would call me back that day or the next, and I never heard from anybody. There was a bit of a horse and pony act at the payment desk the day of service, telling me I got 'such a great deal' because they 'didn't even charge me for labor' which is bull, because the actual part is only $13. So. Get a quote beforehand so they don't scam you and never return a call. I will never be going here again unless someone contacts me to make this right.
All USA
Friendly service, but they scam you in service. I was charged $58 at the dealership for a filter change, and after several people intimated that it was far too high of a cost I called over to another dealership, quoted $24 for the cost, part and installation included. So I called Mauer to get a cost, and sure enough, $25 part and installation included. I called them on charging me more than Double that, and they said someone would call me back that day or the next, and I never heard from anybody. There was a bit of a horse and pony act at the payment desk the day of service, telling me I got 'such a great deal' because they 'didn't even charge me for labor' which is bull, because the actual part is only $13. So. Get a quote beforehand so they don't scam you and never return a call. I will never be going here again unless someone contacts me to make this right.