Park Place Motor Cars - BMW, VW, Audi

I pulled into Park Place Motor’s lot and took a few circles around the lot while focusing on a particular vehicle. On my last pass, I stopped in front of the vehicle and as I was doing so, a sales consultant approached. I rolled the passenger window down and he popped his head in and complemented me on the car I was driving. The conversation quickly turned to the vehicle. The sales consultant insisted on a test drive, very professionally introduced himself as Demetrius, shook my hand, and went to grab the keys. Prior to pulling out of the lot, Demetrius explained all of the features of the vehicle as well as the functions of the Infotainment system. During the test drive Demetrius was great at listening to me, something that many people in sales have a hard time doing. Make it about the customer, not the car -- that is how I felt the entire time I was at Park Place. By the time we got back to the lot, I knew this was the vehicle for me. Demetrius guided me back into the showroom, offered me something to drink as well as a little snack. We sat down and talked numbers and doing a trade-in. Demetrius was straightforward and took care in what I wanted to accomplish. He included his colleague, James Taylor into the conversation who was able to tailor (no pun intended) a financing plan along with my trade-in that met my satisfaction. We struck a deal and I could not wait to drive the car home! It is worth noting that during all of this, I had to take business calls, as I am a real estate agent. Each time I had a call coming in, without me asking, Demetrius would step away and give me some privacy, which I thought was very professional. As we were discussing getting the car ready, the general manager, Brad Johnson, came over to introduce himself, to thank me, and to ask when I would like to pick the vehicle up. I had some business to attend to and wanted to make sure that I would not request an unreasonable time. Brad insisted that I give him a time that works for me and that they would absolutely have the car ready. I gave him a time and he said, "You got it". This made my day much easier as I did not feel rushed. Upon, arriving back to the dealership early, I was greeted by a couple of sales associates. They paged Demetrius, and not more than ten seconds later, he was there to talk the next steps. He offered me something to drink, confirmed that the vehicle was ready, and guided me over to Brad Johnson's office, where we went through the paperwork. Being I was early, I felt bad, but Brad was not having that. He continued to finish what he was working on quickly while talking and getting to know me. This made me feel better. I have met general managers at several other dealerships in town and I would have to say that this is my first encounter with a general manager, who is down to earth and genuine. As he was preparing the sale documents, we discussed everyday things, family, the real estate market, and a little back-story on him. During this time, Brad was able to find me an even better interest rate than originally quoted, something that I was not expecting. We discussed warranty options as well as other add-ons for servicing and protecting the vehicle. Brad explained the important details and made the signing process a breeze. It was official! Brad thanked me and essentially welcomed me to the family! We parted ways and I and Demetrius took over...continued (I could not post my full review as there is a font limit on Google Reviews. I have posted the full review on Dealer Rate if you are curious to know the rest of my experience.) I am very impressed by everyone I encountered during my auto purchasing experience and will not hesitate to recommend Demetrius Johnson as the man to talk with! In fact, my colleague was talking about purchasing a new vehicle and I have handed Demetrius's card off to him. Thank you for all of the hard work you put in Demetrius! Thank you Park Place Motors!