Storchak Cleaners Laundry

Great place! Take all my dry cleaning here. Actually for yrs now!

Can I give this less than one star? Worst experience with a "tailor" ever.... I'd struggle to say the woman who does the alterations for this place is qualified to sew on a button. Took a pair of my boyfriends suit pants in to get a simple hem.... the simplest and most common of alterations requests, got them back with one leg 1-2 inches shorter than the other and it had a crooked hem. Took it back she wasn't in but we left them she fixed them without even having him come in for a re-measure. In fact she never measured she just pinned them up. When we went back to pick them up she had "fixed" them by making the one leg slightly shorter and the other slightly longer.... now they are both just a little too short. Not what you are looking for when you get something tailored..... when you want it you know tailor fit to you....... I asked for a refund thinking its not unreasonable to expect not to pay for extremely poor workmanship she YELLED at me, telling me there was no poor workmanship and asking "What world I come from that I expect to be refunded?" and telling me that she "made a human mistake" never once apologizing for the mistake. I don't know about anyone else when I make a mistake personally or professionally I apologize, I fix it, and if applicable to do not charge for it, or I come to an agreement regarding the cost of materials (which I will point out for a tailor is a little bit of thread). I guess it makes sense that she won't refund it I bet she makes enough of these "human mistakes" that if she refunded them she would no longer be in business, because if she could make it as a tailor she wouldn't need to be a dry cleaner too. She then aggressively attempted to kick me out of her shop, while my boyfriend was still changing back into his jeans. I'm never going back, and I won't hesitate to inform anyone I know about the extremely poor service she and her other employees (who happen to be her granddaughters) are providing.