Waconia Ford

235 Minnesota 5, Waconia
Website: waconiaford.com
Phone: +1 800-762-1932

Categories: Car dealer  Car repair  Establishment 

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Reviews

1
Mar 01, 2018

Styopa L

Previous review: Service is quick, well done, and reasonably priced for a dealership. Rarely any wait to get in, and they've been super helpful when we've had other service problems even with cars we didn't buy here. Sales are generally quite helpful and were willing to negotiate pretty aggressively to meet the price I needed to end up buying here. Current review: we were DEEPLY disappointed by their brusque disregard and callous response to a car service issue, particularly as we had been regular customers for more than two decades. $6000 (Edmunds) used car, less their own estimate of $2800 in repairs gives us a trade in worth... $500? Seriously, there are lots of dealers that actually want our business for us to try to put up with being taken for granted because we're local. We went 20 miles away and were treated as valued customers by Hyundai instead.


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