Staff is nice. Upper management is horrible. I used to work there. I quit when they changed management. I worked very hard to bring sales with great customer service. New management hates customers that call wanting a discount. I even have my own discount code still Try ordering online with code: scott35 for 35% off entire order!
When I called I was told the wait time was about an hour and a half for delivery. No biggie, it happens. After waiting almost 2 hours, and still no pizza, I called the store and got an automated message saying they were closed. Apparently it was still ok to charge me though. Stay classy Papa Johns.