Been here about 5 or 6 times in the last few months. My first time here was a wonderful experience, but it has only gone downhill ever since. The feeling of being unwelcome increases with each visit as well as the vets becoming condescending. I also don't understand why I keep shelling out money for medicine, but my dog still isn't better. They also "STRONGLY recommended" to test my other 2 dogs for the same illness because even though I have been doing everything they ask me to do, it "must be from the other dogs" according to the vets at this establishment. I heeded their advice, brought them in, and surprise surprise the tests came back negative for the same illness, yet they still tried to pressure me into paying $70 to send the tests out to be tested further when they already confirmed my other 2 dogs weren't positive (but why didn't they offer to do the same with the dog who is sick originally?). Not until we spent another $200 did the vet then tell me that a case she heard about had told them to stop testing the dog because he was showing no symptoms and was fine (sounds incredibly similar to this situation). It seems to me that they will keep doing anything to ensure their cash flow remains flowing. I will not recommend this place to anyone. It may be my own fault because I should've known there was probably a reason why this place offers a Groupon. I will not return.
Been here about 5 or 6 times in the last few months. My first time here was a wonderful experience, but it has only gone downhill ever since. The feeling of being unwelcome increases with each visit as well as the vets becoming condescending. I also don't understand why I keep shelling out money for medicine, but my dog still isn't better. They also "STRONGLY recommended" to test my other 2 dogs for the same illness because even though I have been doing everything they ask me to do, it "must be from the other dogs" according to the vets at this establishment. I heeded their advice, brought them in, and surprise surprise the tests came back negative for the same illness, yet they still tried to pressure me into paying $70 to send the tests out to be tested further when they already confirmed my other 2 dogs weren't positive (but why didn't they offer to do the same with the dog who is sick originally?). Not until we spent another $200 did the vet then tell me that a case she heard about had told them to stop testing the dog because he was showing no symptoms and was fine (sounds incredibly similar to this situation). It seems to me that they will keep doing anything to ensure their cash flow remains flowing. I will not recommend this place to anyone. It may be my own fault because I should've known there was probably a reason why this place offers a Groupon. I will not return.